Novocy HUBSPOT, THE WAY YOUR TEAM WORKS

We design and build HubSpot
solutions that work for your teams,
not against them.

HubSpot isn't just a system, it's how your team works. We evolve,
enrich, enable and empower your processes to drive real growth,
not just a better tech stack.

Novocy ONE PARTNER, THREE PRACTICES

Start with CRM. Scale with Agents.
Connect with Cloud.

They don't compete, they compound. Your CRM is the foundation, agents scale it,
and Cloud connects it all. Choose where you start.

CRM by Novocy Agentic by Novocy Cloud by Novocy
CRM
HubSpot Exclusively

CRMby Novocy

Data made accessible.

Architected, not templated
Your CRM is shaped around how your team actually works, never forced into a template.
A live warranty period
We stay close after go-live, while your team finds its feet and the system beds in.
One point of contact
A named lead who owns the outcome with you, from first call to last.
Agentic
Clay · Claude · OpenAI · Breeze

Agenticby Novocy

Scaling done consistently.

Outcome, not headcount
You invest in work done, not seats filled. The economics scale in your favour as volume grows.
Consistent at scale
The ten-thousandth task is handled to the same standard as the first.
Governed by design
Documented, owned by your business, and built to last.
Cloud
AWS · Google Cloud

Cloudby Novocy

Systems better connected.

Built on what you already have
We build on AWS and Google Cloud, not our own infrastructure. You are never locked into a proprietary environment.
Two ownership models
We build and hand over, or we host and manage it for you on a monthly basis. You choose what suits your team.
Governed by design
Every connection is documented, secure, and owned by your business from day one. The same standard we apply across every practice.
Novocy THE SHIFT

The work is changing. Your standard shouldn't.

Novocy was founded on deep HubSpot expertise. As AI reshapes how businesses operate, we have evolved into two distinct but complementary practices, built around the same delivery rigour we have applied to CRM for years.

Our role is to make that accessible: to demystify AI, govern it, and put it to work calmly. No hype, no scare tactics. Whether a person or an agent does the work, the standard doesn't move.

HOW IT COMES TOGETHER

Your CRM and your agents. One
system.

Agents are only as good as the data beneath them. We build the foundation first,
then add intelligence on top, connected securely and governed end to end.

01 · FOUNDATION
Your CRM
HubSpot

Clean, governed data. Your single source of truth.

SYNCED
02 · DATA LAYER
Clay & Data Hub
Sync, quality & Data Studio

Enriched and kept connected, modelled so agents act on what is accurate.

VIA MCP
03 · AGENTIC LAYER
Agents
Breeze AI · Claude · OpenAI

Execute the work with consistency, speed and accountability.

DELIVERS
04 · OUTCOMES
Real results
Pipeline · Efficiency · Revenue

Measurable, and ones we stay accountable for long after launch.

DELIVERS
GUARD

Governance, guardrails and accountability run across every connection in the chain. Where MCP isn't available, we connect through providers' agentic APIs, with the same governance applied.

The businesses that will win aren't the
ones with the most AI tools. They're the ones with the most coherent AI strategy.

Samuel Banks
Samuel Banks
Services Director, Novocy
PROVEN WHERE IT COUNTS

A standard you can trust the delivery on.

Elite HubSpot Partner, in the top 1% of partners worldwide, and winners of the 2025/26 EMEA Customer First Award. For you, that is a simple signal the delivery can be trusted.

18

Combined years of
HubSpot
experience

100+

Implementations
delivered end to
end

HubSpot Elite Solutions Partner
VERIFIED ON HUBSPOT

Don't just take our word for it.

5.0
Elite Solutions Partner · verified on HubSpot
Jun 2026

Exceptionally supportive and quality implementation

"Our experience with Novocy was brilliant. The guidance and support we received from Tia was above and beyond. She ensured she fully understood how our business operated first befo...

K. Marsh

CRM Implementation, Social Media, Customer Support Training, and Help Desk Implementation
Jun 2026

Harrison has been extremely helpful

"Working with Harrison has been very good. He has been supporting us with implementation and has been extremely helpful from the start - responding quickly to any questions we have...

C. Eldridge

CRM Implementation
Jun 2026

Harrison was amazing

"Working with Harrison throughout the Novocy onboarding programme has been brilliant. From day one, he brought loads of energy, enthusiasm, calmness and positivity to every session...

B. Hayward

CRM Implementation
Mar 2026

A pleasure to work with Novocy who are finally helping to deliver the HubSpot potential

"The past few months working with Morgan and the Novocy team have been nothing short of revolutionary for our business. We came to them after a difficult experience with a previous...

C. Savage

CRM Implementation
Jan 2026

Seamless HubSpot CRM setup across multiple brands

"Sam and the Novocy team have been instrumental in helping us set up our new CRM in HubSpot across three different brands. From onboarding and implementation to knowledge base deve...

B. Clarke

Knowledge Base Development, HubSpot Onboarding, Customer Support Training, and CRM Implementation
Jan 2026

Outstanding support with a personal touch

"We had an excellent experience working with Novocy as our CRM implementation partner. As a small agency, they truly went above and beyond—putting in extra time to fine-tune everyt...

O. Ward

HubSpot Onboarding, Sales Enablement, CRM Implementation, CRM Migration, and Custom API Integrations
Dec 2025

HubSpot Revamp: Good People, Expert Knowledge

"Novocy have led our HubSpot rework and supported on integrations with PandaDoc and Business Central, and the quality of delivery has been spot on. We worked closely with Sam throu...

A. Higgins

Help Desk Implementation, HubSpot Onboarding, Sales Enablement, CRM Implementation, and Custom API Integrations
Dec 2025

Exceptional HubSpot CRM Implementation and Ongoing Support

"We engaged Novocy in August 2025 to support the implementation of HubSpot across our Sales, Customer Service and Marketing hubs. This was our first CRM system, so choosing the rig...

P. Barradell

Email Marketing, Website Migration, HubSpot Onboarding, Customer Support Training, CRM Implementation, CRM Migration, and Paid Advertising
Dec 2025

Great Experience

"Have worked with Novocy on multiple projects and have always found them to be flexible and resourceful at fulfilling our aim. They provide helpful insight and clear knowledge acro...

A. from Connect Fibre

Help Desk Implementation, Customer Marketing, CRM Implementation, Custom API Integrations, and Sales and Marketing Alignment
Nov 2025

Novocy 5*

"Working with Novocy has been a great experience from day one. They handled our CRM implementation end-to-end with real professionalism and took the time to develop a deep understa...

T. Ollier

CRM Migration, CRM Implementation, Customer Support Training, HubSpot Onboarding, Help Desk Implementation, and Knowledge Base Development
Nov 2025

A team you can rely on

"We're currently in the thick of the HubSpot integration, and I'm thrilled with the service we've received so far. Both Jack and Huw have been with us, as part of the team, every s...

R. Webb

CRM Migration, CRM Implementation, and HubSpot Onboarding
Nov 2025

Pleasure to work with

"I've been working with Novocy on several HubSpot projects, and I can't speak highly enough of the experience. Jack has been my main point of contact, and his technical knowledge a...

S. Bridgens

Programmable Automation, Custom API Integrations, CRM Implementation, HubSpot Onboarding, and Knowledge Base Development
Nov 2025

A Trusted Extension of our Team

"We’ve worked with Novocy as our HubSpot partner for some time now, and they’ve become a trusted extension of our team. Transparent, commercially minded, and never afraid to challe...

R. Higham

Email Marketing, Full Inbound Marketing Services, Customer Survey and Analysis, Sales Enablement, CRM Implementation, Custom API Integrations, Community Management, Sales and Marketing Alignment, and Sales Coaching and Training
Nov 2025

Exceptional Customer Service

"I have worked with Sam at Novocy for nearly two years, and he has consistently delivered exceptional customer service. No question is ever too small, and he is always available to...

C. Halliwell

Sales and Marketing Alignment
Nov 2025

Highly Recommend Novocy!

"I have been very impressed with the Novocy team, as they guide us through our HubSpot implementation. This was our team's first experience with a CRM, and Novocy has guided us thr...

L. McClanahan

CRM Implementation
Nov 2025

Exceptional Support That Feels Like Part of Our Team

"Exceptionally positive experience. The team quickly understood our business and demonstrated how HubSpot can be leveraged and scaled to enhance customer engagement, improve staff ...

J. Mallia

Full Inbound Marketing Services, Customer Marketing, HubSpot Onboarding, Customer Support Training, Sales Enablement, and CRM Implementation
Nov 2025

Exceptional CRM Implementation Support from Novocy

"We’ve gotten to know Novocy over the past couple of months, after the business decided to move forward with a HubSpot CRM implementation. The experience has been excellent from th...

K. Tsereteli

Email Marketing, Knowledge Base Development, Customer Marketing, Website Migration, HubSpot Onboarding, Customer Support Training, Sales Enablement, CRM Implementation, CRM Migration, and Custom API Integrations
Nov 2025

We've kept Novocy on with a Retainer

"We partnered with Novocy to completely reimplement and optimise our HubSpot setup, and the impact has been outstanding. They worked closely with all of our internal stakeholders t...

M. Iqbal

HubSpot Onboarding, Sales Enablement, CRM Implementation, CRM Migration, Sales and Marketing Alignment, and Sales Coaching and Training
Nov 2025

Amazing service and fantastic support!

"Working with Novocy was a real pleasure. A very professional outfit. Always on time, efficient and service with a smile. Highly knowledgeable and experts with HubSpot. This was ve...

S. Radymski

HubSpot Onboarding
Nov 2025

Tia has been an absolute pleasure to work with. Approachable, supportive and patient!

Working with Novocy (Specifically Tia Donnelly) has been seamless, interactive, organised and efficient. I really couldn't ask for more. I come away informed, confident, and ready ...

J. Woolf

CRM Implementation
Novocy EMPOWER CHANGE

Let's build
something that
lasts.

Whether it starts with your CRM, your AI strategy, or
both, a single conversation is the fastest way to see
what's possible.